Airful

Customer Service Representative Hotel Reservations Entry Level

Aisles & Abroad

Full-timeRemote
MarylandRemoteFull-time

Job Description

Customer Service Representative – Hotel Reservations (Remote)

About the Role:

Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service—all from your home office.

 

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Key Responsibilities:
  • Help clients choose and book hotel accommodations
  • Provide details on amenities, pricing, and availability
  • Manage reservation changes and maintain accurate records
  • Communicate professionally via phone, email, and messaging


Qualifications:
  • Strong communication and hospitality skills
  • Professional, detail-oriented, and self-motivated
  • Basic computer proficiency and reliable internet
  • Customer service or hospitality experience is a plus


What We Offer:
  • Flexible remote schedule
  • Training and access to booking tools
  • Supportive team culture
  • Income-earning possibilities based on performance
  • Travel discounts and perks


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$45,000 - $70,000 a year
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